Overview

At Aarnay Enterprises, we prioritize the highest level of customer satisfaction. To ensure a seamless experience, we have outlined our shipping, refund, and return policies below.

*Order Cancellation:*

– If you need to cancel an order, please do so within 24 hours of placing it.
– Unfortunately, once this period has passed, cancellations will not be possible.

*Return, Refund, and Exchange Policy:*

– Due to the perishable nature of our products, we do not offer returns, refunds, or exchanges.
– If you receive a damaged or incorrect product, please contact our customer service team within 24 hours of delivery for resolution.

*Shipping Information:*

– We deliver to every pin code in India.
– Cash on delivery (COD) is available for your convenience.
– A nominal fee of Rs. 50 will be added to your order for COD.
– Orders are typically dispatched within 3 days of placing your order.
– Delivery is expected within 5-7 working days.

*Possible Delays:*

While we strive to deliver your order promptly, shipments may be delayed due to:
– Natural calamities and unforeseen circumstances
– Unexpected delays from our courier partners
– High-demand periods such as holidays and festive seasons

*Liability:*

– Aarnay Enterprises does not assume responsibility for delays caused by third-party logistic service providers.
– We are not liable for any damage that occurs during transit.

*Customer Service:*

– For any queries or concerns, our customer service team is available to assist you. Please reach out to us via email or phone, and we will do our best to resolve any issues or questions related to refunds and returns.